Legal Disclosure Based on the Specified Commercial Transactions Act

Notation based on the Act on Specified Commercial Transactions

Seller

Maenora (Keroway LLC)

 

Operations Manager

Kimitaka Ogawa

 

Address
5-3-30 Arigasaki, Matsumoto, Nagano, Japan

*Disclosed without delay upon request.


Email address

info@maenora.com

 

Sales URL

maenora.com

 

Sales price

Tax-included prices are displayed on each product page.

Additional fees required in addition to the product price

  • Shipping fee (listed for each product)

  • Bank transfer fee for bank transfers

  • Other fees incurred by payment services

 

Payment methods

  • Credit card

  • Bank transfer

  • Other payment methods available on the site

 

Payment timing

Payment is finalized at the time of order.

 

Product delivery time

After payment confirmation, products are usually shipped within 7 business days.

For made-to-order products, please check the delivery time stated on each product page.

 

Returns and exchanges

We do not accept returns or exchanges due to customer convenience, except in cases where the product is defective.

If there is a defect or damage to the product, please contact us within 7 days of product arrival. After confirming the details, we will respond with an exchange or refund.

 

 

Cancellations

We do not accept cancellations due to customer convenience after the order has been confirmed.

 

Sales quantity

Inventory is set for each product. Limited quantity products will be sold until supplies run out.

 

Copyright

The copyright of illustrations, photos, text, etc., published belongs to "Maenora". Unauthorized reproduction, duplication, processing, or commercial use is prohibited.